Removing a Domain from TrekMail

Remove a domain when you no longer need TrekMail to handle its mail. Deleting a domain also affects associated mailboxes and routing.

Before you remove a domain

• Confirm that no active mailboxes still need the address. Export any important mail first.
• Update DNS to point MX records to your new provider if you still plan to receive mail elsewhere.

Remove the domain

1. Go to Domains and open the domain you want to remove.
2. Click Remove domain and confirm the prompt.
3. TrekMail deletes domain-specific settings and disables mail routing immediately.

What happens to mailboxes

• Mailboxes tied to the domain are removed with the domain and can no longer receive or sign in.
• Historical stats remain accessible at the account level but stop updating for the deleted domain.

Quick fixes and troubleshooting

• If the delete button is disabled, ensure you are an account owner or admin with permission to manage domains.
• Remove forwarding rules on external services before deletion to prevent mail loops.
• If you deleted the domain by mistake, re-add it and reapply DNS records; the system treats it as a new domain.