Account & Security

Update your display name, sign-in email, theme, and connected social logins — and learn what needs a password vs 2FA, plus email-change verification rules.

Add company name and tax ID for invoices.

Reset the password you use to sign in — see the strength rules, recover access if locked out, and learn how dashboard and mailbox passwords differ.

Enable or disable TOTP-based 2FA for your account.

Permanently delete your TrekMail account — see the 7-day grace window, what gets cancelled when, how to recover in time, and what stays vs gets erased.

How to export your data to CSV for reporting.

what putting your own name on the mail service gives you, what it costs, and how to see it on your own brand before you decide anything

Invite clients and colleagues into your branded dashboard, choose which domains and tools each reaches, and keep one bill.

Client, Webmail only, Domain Administrator, Mailbox Operator, Read-only and Custom — what each role opens and what it keeps shut.

Send an invitation, choose the role and the domains it covers, then suspend, restore, resend or remove people as things change.

One login can belong to several accounts — your own and the ones you were invited into. How to move between them safely.

the whole setup from switching it on to a live branded address — your brand, the DNS records, the certificate, and what your customers end up seeing

what White Label costs, the 30 days you get free, the standing 10% for accounts on a paid mail plan, and what happens to your brand if you stop paying

Cancel your White Label Lite add-on cleanly — what happens to your branded domain during the 7-day grace window, and how to reactivate later if you need to.

stuck on pending DNS, CAA records blocking your SSL certificate, Cloudflare proxy interfering, and other White Label Lite domain setup issues

Honest list of what your customers still see TrekMail-branded under White Label Lite — the Lite tier rebrands most surfaces but a few internal touches remain.

Logo aspect ratios, file size, and color contrast tips so your White Label dashboard looks sharp on retina displays and renders cleanly in transactional emails.

a walkthrough of the experience your end customers have on your branded TrekMail surface: login, password resets, transactional emails, webmail

Answers to common questions about White Label Lite: referrals on branded domains, custom sender addresses, supported TLDs, invoice branding, and edge cases.

one White Label Lite profile per TrekMail account — what to do if you need to serve multiple distinct brands

Send transactional emails from noreply@yourbrand.com instead of noreply@trekmail.net — no extra DNS, no new DKIM key, uses the domain you already verified.