Adding a Domain to TrekMail
This guide explains How to add a domain in the Domains page and what each status means. so you can complete the TrekMail task with confidence.
Article details
Type, difficulty, plans, and last updated info.
▼
Article details
Type, difficulty, plans, and last updated info.
- Type
- Reference
- Difficulty
- Beginner
- Plans
- Free · Starter · Pro · Agency
- Last updated
- Dec 14, 2025
Adding your domain is your first real milestone in TrekMail. Once your DNS is in place, you can start receiving mail right away and unlock sending options based on your plan.
Who this is for
- Anyone setting up a new email domain.
- Users migrating from another provider (Gmail, cPanel, Zoho).
What you’ll achieve
- Connect your domain (
yourcompany.com) to TrekMail. - Configure DNS records to prove ownership and secure your email.
- Achieve an Active status to start creating mailboxes.
Step-by-step in the UI
1. Register the domain
- Go to Domains -> Add domain.
- Enter your root domain name (e.g.,
example.com). - Click Add Domain. You will be taken to the domain overview.
- The initial status will be Pending DNS until we verify your records.
2. Add Required DNS Records
Switch to the DNS & Health tab. You will see a list of records we expect to find. Copy these into your DNS provider (Cloudflare, GoDaddy, Namecheap, etc.).
| Type | Host / Name | Value | Purpose |
|---|---|---|---|
| MX | @ |
mail.trekmail.net. (Priority 10) |
Directs incoming mail to us. |
| TXT | @ |
v=spf1 include:spf.trekmail.net -all |
SPF: Authorizes us to send for you. |
| TXT | dkim._domainkey |
(Unique value shown in dashboard) | DKIM: Signs your emails to prevent tampering. |
| TXT | _dmarc |
v=DMARC1; p=quarantine; ... |
DMARC: Tells receivers how to handle fake mail. |
Note: If you already have an SPF record (e.g., for Google Workspace), do not create a new one. Instead, edit your existing record to include
include:spf.trekmail.netbefore the-allor~all.
3. Verify connection
- After saving the records in your DNS provider, wait 1-5 minutes.
- Click Verify DNS in TrekMail.
- The system will check each record live.
- ✅ Green Check: The record is correct.
- ⚠️ Yellow Warning: A conflict exists or an optional record is missing.
- ❌ Red Error: The record is missing or incorrect.
- When all Required records are green, your domain status will change to Active.
Common mistakes & quick fixes
- Symptom: Domain stays "Pending DNS" for hours.
- Likely Cause: Legacy MX records still exist.
- Fix: Remove old MX records (like
ASPPMX.L.GOOGLE.COM), keep only TrekMail MX values, then click Verify DNS again.
- Symptom: "SPF Conflict" warning.
- Likely Cause: You added two separate TXT records for SPF.
- Fix: Merge them into a single line. Example:
v=spf1 include:_spf.google.com include:spf.trekmail.net -all.
- Symptom: DKIM record is missing a value.
- Likely Cause: The key wasn't generated yet.
- Fix: Click Verify DNS once to trigger the key generation, then refresh the page.
See also
Related articles
Jump to nearby guides that continue the workflow.