Managing Email Folders in TrekMail Webmail

Folders are how you keep your inbox manageable. TrekMail webmail comes with a standard set of system folders and lets you create as many custom folders as you need.

System folders

These folders are created automatically for every mailbox and serve specific roles:

System folders cannot be renamed or deleted. They appear at the top of the folder list in the left sidebar.

Tip: Use Archive instead of deleting emails you might need later. Archived messages are out of your inbox but easy to find with search.

Viewing folders in the sidebar

All folders appear in the left sidebar of webmail. Custom folders appear below the system folders. If you have many folders, they're scrollable.

Folders with unread messages show a count badge next to their name. Folders with no unread messages show no badge.

Creating a custom folder

1. In the left sidebar, click the + icon (New folder) next to the Folders heading, or New folder at the bottom of the folder list. The same button is also in Manage Folders (the gear icon next to the heading).
2. Enter a Folder Name and, if you like, pick a Folder Color.
3. Click New folder.

The new folder appears in your sidebar immediately.

Nested folders: To create a folder inside another one, for example a sub-folder for each client inside "Clients", hover over the parent folder in the sidebar and click the + icon (New subfolder) next to it. On a phone the icon is always shown.

Renaming a folder

1. Click the gear icon (Manage Folders) next to the Folders heading in the sidebar.
2. Click Edit next to the folder.
3. Type the new name (you can change the colour here too).
4. Click Save.

Note: You can't rename system folders (Inbox, Sent, Drafts, Junk, Trash, Archive). Manage Folders lists only your own folders.

Deleting a folder

1. Open Manage Folders (the gear icon next to the Folders heading).
2. Click Delete next to the folder. To delete several folders at once, tick them and delete them together.
3. Confirm the prompt: "Are you sure you want to delete "[Folder]"? Messages inside will be permanently lost."

Warning: Deleting a folder also permanently deletes all email inside it. There's no way to recover deleted messages. Move anything you want to keep to another folder before deleting.

Clearing Trash or Junk

Webmail has no separate "Empty folder" button. To clear a whole folder, select everything in it and delete:

1. Open the folder, for example Trash or Junk.
2. Tick the checkbox at the top of the list.
3. Click Select all X messages in [Folder] in the banner that appears (more on this under Selecting every message in a folder below).
4. Click Delete.

In Trash, this removes the messages permanently. In any other folder, Junk included, Delete moves the messages to Trash, so clear Trash afterwards if you want the storage back.

For small folders this takes a second or two. Folders with thousands of messages are processed in the background, and a toast shows the progress: "Processing X of N messages…". Keep webmail open until you see "X messages processed."

Moving emails between folders

Single email: Right-click the message in the list and select Move to → choose the destination folder. Alternatively, drag the message from the list and drop it onto a folder in the sidebar.

Multiple emails: Tick the checkbox next to each message you want to move (or use Select all to pick everything in the current view). Then click Move in the bulk action bar at the top and choose the destination folder.

Tip: Select messages with the checkboxes, then use the move action in the bulk toolbar to file them together.

Selecting every message in a folder (Select all in folder)

When you tick the master checkbox at the top of a folder, you initially select only the messages visible on the current page (usually 50 per page). A banner appears at the top of the list:

"All N messages on this page are selected. Select all X messages in [Folder]?"

Click the Select all X messages in [Folder] link. The selection expands to every message in the folder, including those on later pages and not yet loaded. Now any bulk action (Archive, Report spam, Delete, Mark as read, Mark as unread, Move to) applies to the entire folder.

When a search is active, the link reads Select all N messages in [Folder] that match this search, and the selection covers only the messages found by that search, not the whole folder. For a kind of search that cannot be counted exactly (for example one that also looks in subfolders or in all folders), the number is left out. Clearing the search or pressing Esc clears the selection too.

In All inboxes, after a search in Inboxes only, the link reads Select all N messages in All inboxes that match this search. It covers the matches in every mailbox, including those past the first 150 that the list can page through, and each mailbox applies its own permissions: in a mailbox where you only have Read access, archive, delete and report spam are refused, and the message at the end says how many were changed. The link is not offered for a search in All folders, or when the number of matches cannot be counted.

This is the main path for cleaning up huge folders. You don't have to scroll-and-load to select everything.

The bulk action bar at the top of the folder lets you:

• Archive
• Report spam (moves to Junk); in Junk the same button is Not spam (moves the messages out of Junk)
• Delete (moves to Trash; in Trash it removes the messages permanently)
• Mark as read / Mark as unread
• Move to another folder (opens the folder picker)

To star or unstar a message, use the star next to it or right-click it.

For very large bulk actions the toast updates as it goes: "Processing 1,250 of 8,400 messages…". Keep webmail open until you see the completion toast.

If a folder is exceptionally large (well past the practical bulk limit), the system suggests narrowing the selection with Advanced Filters (the search panel, see Composing and Sending Email for compose-side details, or the search section below).

Folders from other mail apps

Webmail shows every folder in the mailbox, including folders created in another email client (Outlook, Apple Mail, Thunderbird). Folders you create here appear in those clients too.

Searching within a folder

To search within a specific folder, click the folder in the sidebar first to select it, then use the search bar at the top. The search scope defaults to the currently selected folder.

To widen the scope, use the Search in control. It appears in the quick dropdown as you type and in the Advanced Filters panel. Choose This folder + subfolders or All folders to search the whole mailbox at once. In the unified "All inboxes" view, the same control switches between Inboxes only and All folders across every mailbox you can access.

Narrowing with Advanced Filters

Click the Advanced Filters chevron next to the search box to add structured filters:

• Email or name: filter by sender's address or display name.
• Keywords in subject: match words in the subject line.
• Keywords in email body: match words inside the message body (full content search).
• From / To Date: limit by date range.
• Has attachment: only messages with attachments.
• Unread / Starred: only unread or starred messages.
• Last 7 days: quick date filter.

Filters combine with each other. Once you've narrowed the list, you can bulk-act on the filtered set the same way as a normal folder view (Select all → bulk action).

Tips for keeping folders clean

• Clear Junk regularly. Most spam is filtered correctly, but the Junk folder grows fast on busy mailboxes. Clearing it once a month (see Clearing Trash or Junk above) keeps your storage down.
• Clear Trash periodically. Deleted messages stay in Trash until you remove them; clearing Trash frees the storage they occupied.
• Use Archive instead of folders for "stuff I might need". Archive is just a single folder; search finds anything in it. Custom folders are best for content you'll actively browse by category.
• Don't nest folders deeply. Two levels (Clients → Acme Corp) reads cleanly; five levels gets cluttered. If you're tempted to nest deeper, search will usually find what you need without the structure.