Mailbox List, Search and Filters

As your team grows, finding the right mailbox quickly becomes important. The Mailboxes page offers powerful tools to manage hundreds of accounts.

Who this is for

• Admins managing 10+ mailboxes.
• Resellers or Agencies handling multiple domains.

Searching

Use the search bar at the top of the Mailboxes list.

• Search Scope: We search the full email address (local part and domain).
• Real-time: Results update as you type.

Sorting

Click the Sort by dropdown to organize your list:

• Domain: Group mailboxes by their usage domain.
• Email: Alphabetical order.
• Storage (High to Low): Find who is using the most space.
• Storage (Low to High): Find empty or unused mailboxes.

Bulk Actions

Need to forward everyone to a backup address?

1. Select the checkbox in the header row to select all visible mailboxes.
2. Or select individual mailboxes.
3. A Bulk Actions menu appears.
   • Set forwarding...: Apply a forwarding rule to all selected users.
   • Disable forwarding: Turn off forwarding for everyone.
   • Delete mailboxes: Permanently remove the selected accounts.

Common mistakes

• Symptom: "I can't find a mailbox but I know it exists."
  • Cause: You might have a filter active or be on the wrong page.
  • Fix: Clear the search bar and check pagination controls at the bottom.

See also

• Creating a New Mailbox
• Mailbox Storage Quotas