Mailboxes
Everything you need to know about creating, managing, searching, and forwarding mailboxes for your team across all your domains.
What you'll learn
- 1 Create mailboxes for your team four ways: invite one person, bulk-invite a whole list, create one manually, or bulk-create many with admin-set passwords.
- 2 Send setup links to up to 500 recipients per batch — paste a list or upload a CSV, allocate storage per person, and let each user pick their own password.
- 3 Upload a CSV to create many mailboxes at once with admin-set passwords.
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Articles in this category
25 articles-
1Create a TrekMail Mailbox: Four Methods
Create mailboxes for your team four ways: invite one person, bulk-invite a whole list, create one manually, or bulk-create many with admin-set passwords.
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2Invite a Whole Team to TrekMail Mailboxes at Once
Send setup links to up to 500 recipients per batch — paste a list or upload a CSV, allocate storage per person, and let each user pick their own password.
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3Bulk Mailbox Creation
Upload a CSV to create many mailboxes at once with admin-set passwords.
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4Search, Sort, and Filter Your Mailbox List
Manage mailboxes and pending invites with search, filter, and bulk action tools. Sort by storage, filter by type, and manage invites efficiently.
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5Setting Up Email Forwarding for a TrekMail Mailbox
Forward incoming mail from a TrekMail mailbox to one or several addresses, with per-plan caps on Starter, Pro, and Agency and an option to keep a local copy.
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6Email Aliases: Extra Addresses for One Mailbox
Give your mailbox extra email addresses without creating separate accounts. Aliases deliver mail into the same inbox and can be used for sending too.
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7Creating and Managing Aliases
Step-by-step guide to adding, toggling, and removing aliases.
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8Shared Mailboxes for Your Whole Team
Open a team inbox such as support@ or sales@ from your own mailbox, with individual sign-ins and no shared password. Follow the setup steps.
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9Send as a Shared Address Without Reading It
Let your team send from one shared address with personal signatures. Keep customer replies in the team inbox and give each person their own sign-in.
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10Use a Shared Mailbox in Outlook and Mail Apps
Connect your own mailbox with an app password, then use shared inboxes you can read and send from. Learn how permissions and Sent folders work.
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11Mailbox Security: Password, Recovery Code, 2FA
Change a TrekMail mailbox password, issue a fresh recovery code, and check 2FA status; everything that hardens one mailbox now lives on the Security tab.
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12Mail App Passwords for Your Devices
Give each mail app or phone its own password, see when it was last used, and switch off a lost device without changing your mailbox password.
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13Admin Guide: Reset a TrekMail Mailbox Password
Reset mailbox passwords from the dashboard, issue self-service recovery codes, hand new credentials over safely, and force-reset during a security incident.
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14Change Your Own TrekMail Mailbox Password
Change your mailbox password without admin help — three reset paths (current password, recovery code, recovery email) plus what changes on IMAP and SMTP.
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15How to Delete a Mailbox in TrekMail (Single and Bulk)
Delete a TrekMail mailbox singly or in bulk — what happens to emails, aliases, forwarding, and sessions, plus pause and forward alternatives for offboarding.
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16Mailbox Storage and Pooled Quotas Explained
How storage is counted across your account; pooled quota that combines email and Drive, what happens when you hit the limit, and how to free up space.
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17Change a Mailbox's Storage Size
Switch a mailbox between shared storage and a fixed size of its own, understand the checks a new size has to pass, and automate it with the API or MCP.
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18Limiting or Turning Off Drive for a Mailbox
Stop one person filling your shared storage with personal files. Turn Drive off for a mailbox, or leave it on only for large email attachments.
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19Suspending Sign-In for a Mailbox
Lock someone out of a mailbox without losing their email. Sign-in stops, delivery carries on, and everything is waiting when you switch it back on.
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20Mail Filters: Auto-Sort Email in TrekMail
Automatically sort, forward, flag, or discard incoming emails using mail filters. Learn how conditions, actions, and filter order work in TrekMail.
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21Creating and Managing Filters
Step-by-step guide to creating, editing, reordering, and deleting mail filters.
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22Forward Emails by Sender, Subject, or Content
Set up conditional mail filters to forward only specific emails — by sender, subject line, or message content — rather than forwarding everything.
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23Setting Up Vacation Auto-Reply
How to enable and configure automatic out-of-office replies.
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24Common Mail Filter Examples and Recipes
Use practical mail filter examples to forward invoices and sort newsletters. Follow each recipe to choose matching conditions and actions.
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25Raw Sieve Editor (Agency)
Write custom Sieve scripts for advanced server-side email filtering.