Acceptable Use Policy (AUP)
This guide explains Rules on spam, abuse, and prohibited content. so you can complete the TrekMail task with confidence.
Article details
Type, difficulty, plans, and last updated info.
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Article details
Type, difficulty, plans, and last updated info.
- Type
- Policy
- Difficulty
- Beginner
- Plans
- Free · Starter · Pro · Agency
- Last updated
- Dec 14, 2025
Acceptable Use Policy
To protect our reputation and delivery for everyone, TrekMail strictly forbids certain types of activity.
Prohibited Content
You may not use TrekMail to send:
- Unsolicited Commercial Email (Spam): No purchased lists, no scraped data. You must have consent.
- Phishing/Malware: Any attempt to steal data or distribute harmful software.
- Adult Content: Pornography or sexually explicit material.
- Illegal Goods: Drugs, weapons, counterfeit goods, or gambling.
Enforcement
- Monitoring: We use automated systems to detect high bounce rates and spam complaints.
- Suspension: Violations result in immediate account suspension.
- Refunds: We do not offer refunds to accounts terminated for abuse.
Reporting Abuse
If you receive spam from a TrekMail user, please forward the full headers to abuse@trekmail.net for investigation.
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