Privacy and Data Retention
This guide explains How data is stored, retained, and deleted. so you can complete the TrekMail task with confidence.
Article details
Type, difficulty, plans, and last updated info.
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Article details
Type, difficulty, plans, and last updated info.
- Type
- Policy
- Difficulty
- Beginner
- Plans
- Free · Starter · Pro · Agency
- Last updated
- Dec 14, 2025
TrekMail stores your data to provide the email service. We do not sell your data or use it for advertising.
What We Store
- Account Info: Email, name, billing details.
- Mailbox Data: Email messages, folders, read/unread status.
- Usage Logs: SMTP delivery events, bounce logs (for debugging).
How Long We Keep It
- Active Accounts: Data is retained indefinitely while your account is active.
- Deleted Accounts: 30-day grace period, then permanent deletion.
- Billing Records: Kept for 7 years for tax compliance.
Your Rights
- Access: Request a copy of your data via Support.
- Deletion: Delete your account to remove all personal data.
- Portability: Export your emails via IMAP.
See also
Related articles
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