TrekMail TrekMail

Platform Security Overview

This guide explains High-level overview of TrekMail security practices. so you can complete the TrekMail task with confidence.

Article details

Type, difficulty, plans, and last updated info.

Type
Policy
Difficulty
Beginner
Plans
Free · Starter · Pro · Agency
Last updated
Dec 14, 2025

TrekMail secures your account and email data with standard platform safeguards. Use this overview to understand the controls you can see in the product.

Security controls you manage

  • Two-factor authentication (TOTP) for account login.
  • Role-based access through account ownership and admin permissions where available.
  • Password policies and reset flows for both accounts and mailboxes.

Operational practices

  • TLS is required for IMAP and SMTP connections as shown in the mailbox Connection tab.
  • DNS authentication (SPF, DKIM, DMARC) is required for sending to protect your domain identity.

Quick fixes and troubleshooting

  • Enable 2FA for all admins to reduce account takeover risk.
  • Keep DNS records current to prevent spoofing and deliverability issues.
  • Report suspicious activity via the Support Center with timestamps and affected accounts.

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