I Can’t Send Emails

Why Can't I Send Emails?

There are 3 main reasons you can't send:

1. DNS Not Verified

Symptom: "Domain not verified" or "DNS Error".
Fix: Go to Domains and ensure your status is Active. If not, click Verify DNS and fix any errors.

2. Daily Limit Reached

Symptom: "User has exceeded sending quota".
Fix: You hit your plan's daily limit. Wait 24 hours or upgrade.

3. SMTP Authentication Failed

Symptom: "535 Authentication failed".
Fix:

• If using Managed SMTP: Reset your mailbox password.
• If using BYO SMTP (Free plan): Check your external provider's credentials in Sending & SMTP.

See also

• Sending Limits
• Sending Errors Guide