Sending Limits per Plan
This guide explains Daily per-mailbox and per-account sending limits per plan. so you can complete the TrekMail task with confidence.
Article details
Type, difficulty, plans, and last updated info.
▼
Article details
Type, difficulty, plans, and last updated info.
- Type
- Reference
- Difficulty
- Intermediate
- Plans
- Starter · Pro · Agency
- Last updated
- Dec 14, 2025
To maintain high deliverability for everyone, TrekMail enforces the following daily sending limits.
Limits by Plan
| Plan | Emails / Mailbox / Day | Total Emails / Day (Account) | Recipients / Message |
|---|---|---|---|
| Free | 200 | 400 | 50 |
| Starter | 1,000 | 6,000 | 100 |
| Pro | 2,000 | 15,000 | 250 |
| Agency | 2,500 | 40,000 | 500 |
- Mailbox Limit: The max emails a single user (e.g.,
alice@domain.com) can send in 24 hours. - Account Limit: The total emails all your users combined can send.
- Recipients: The number of people on the "To" + "Cc" + "Bcc" line of a single email.
What happens if I hit the limit?
- Sending Paused: You will receive a "Daily limit exceeded" error. You must wait for the 24-hour rolling window to reset.
- Queueing: Webmail might try to queue the message, but desktop clients (Outlook) will simply fail to send.
Best practices
- Don't Spam: These limits are generous for business use. If you need to send 50,000 emails a day for marketing, use a dedicated marketing service (like Mailchimp or Brevo) instead of business email.
- Warm Up: Even if your plan allows 2,000 emails, don't send them all on Day 1. Start slow.
Custom SMTP Rules
If you use Bring Your Own SMTP, these limits do not apply. You are subject only to the limits of your external provider (Amazon SES, SendGrid, etc.).
See also
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