Domain Email Stats (Last 30 Days)

Once your domain is active and sending, TrekMail begins tracking deliverability. The Stats tab gives you a 30-day health check at a glance.

Who this is for

• Admins monitoring campaign performance.
• Users troubleshooting "why are my emails bouncing?".

Metrics Explained

Go to Domains -> [Your Domain] -> Stats.

Sent

The total number of email attempts made from this domain in the last 30 days. This includes both successful deliveries and failures.

Delivered

Emails that were successfully handed off to the recipient's server (Gmail, Outlook, etc.).

• Delivery Rate: The percentage of sent emails that were accepted. You want this as close to 100% as possible.

Bounces

Emails rejected by the receiving server.

• Soft Bounces: Temporary issues (mailbox full, server busy). We may retry these.
• Hard Bounces: Permanent failures (invalid email address, domain doesn't exist). We stop trying immediately.

Bounce Rate

The single most important metric for your reputation.

• ✅ Good (< 2%): Your list is clean.
• ⚠️ Warning (2-5%): You are hitting invalid addresses. Clean your list.
• ❌ Poor (> 5%): Dangerous territory. Your domain reputation is at risk of being blocked.

Recent bounces (per-recipient detail)

Below the summary tiles, the Recent bounces section lists individual hard and soft bounces from the last 30 days — up to the 50 most recent.

Click Show details to expand a table with:

• Date – when the bounce was recorded.
• Recipient – the email address that bounced.
• Type – Hard (red badge) or Soft (amber badge).
• Status – the receiving server's status code or category.
• SMTP response – the first line of the receiving server's reply, truncated to 160 characters and stripped of any internal IPs.

Use this to spot the exact addresses that are failing. Patterns to act on:

• The same recipient hard-bouncing repeatedly → remove that address from your list.
• Many soft bounces with the same SMTP response → likely a temporary deliverability issue (rate-limit, greylisting). Wait and re-send, or check the response for hints (e.g. 421 4.7.0 Mailbox temporarily unavailable).
• All bounces from one provider (Gmail, Outlook, Yahoo) → your reputation with that provider may need warming up.

The section is hidden when there are no recent bounces.

Tips for healthy stats

1. Never buy email lists. Only send to people who opted in.
2. Remove hard bounces immediately. If an address doesn't exist, don't email it again.
3. Warm up new domains. Don't send 10,000 emails on Day 1. Start small (50/day) and double it every few days.

Exporting Domain Data

Need these statistics in a spreadsheet? You can export your full domain list including these metrics. See Exporting Data.