Understanding Your Commissions

Overview

The Commissions tab is your complete financial record. Every commission ever credited to your account appears here, along with its current status, amount, and the date it was earned. This article explains how commissions are calculated, what each status means, and how to use the ledger to track your earnings.

How commissions are calculated

A commission is created when a customer you referred makes a qualifying purchase. This includes qualifying subscription payments and can include Email Verifier credit purchases. The amount is calculated from the commissionable net amount recorded for that payment:

Commissionable net amount × your commission rate

For each entry, the ledger shows the gross amount, fee allocation, net amount, rate, and commission. This is the authoritative way to understand an individual calculation, especially when the customer paid in a currency other than USD.

This calculation runs automatically when Stripe processes the payment. You do not need to do anything for commissions to appear.

Commission statuses

Each commission in your ledger can have one of these statuses:

There is also a Reversed status for commissions that were cancelled, typically because the customer's payment was refunded or charged back before the hold period ended.

The 30-day hold period

Every commission starts as Pending and remains in that state for 30 days from the date of the qualifying payment. This hold exists to give time for refunds and chargebacks to be processed before funds move to your available balance.

After 30 days, the commission is automatically moved to Available if the underlying payment has not been reversed. No action is required from you.

Reading the commissions ledger

The ledger table shows each commission as a separate row with the following columns:

• Date: when the qualifying payment was made.
• Customer: an anonymised reference to the referred customer. Exact identifiers are not shown for privacy reasons.
• Net: the commissionable net amount, with the gross amount and fee allocation shown underneath.
• Rate: the percentage applied to that entry.
• Your commission: the amount credited to your account.
• Status: Pending, Available, Requested, Reserved, Paid, or Reversed.

Filtering the ledger

Use the filters at the top of the Commissions tab to narrow the view. You can choose 30, 90, 180, or 365 days, or all time, then filter by status, entry type, source, and link. Sorting by release date is useful when planning a payout request.

Revenue share duration

You earn commissions on a referred customer's payments for up to 12 months from their first qualifying payment. After 12 months, payments from that customer no longer generate commissions. Customers who cancel and later resubscribe within the 12-month window continue to generate commissions.

What reduces or removes a commission

• Refund before the hold period ends: The commission is reversed in the ledger before it becomes available.
• Refund after a commission has been paid out: The reversed amount may be deducted from a future available balance or payout.
• Customer cancels: Commissions stop generating from that customer, but any commissions already paid or in the hold period are not affected by the cancellation itself.