Revenue Share Model

Overview

The TrekMail affiliate program pays recurring commissions on every qualifying subscription payment a referred customer makes — for up to 12 months from their first paid payment. This is what makes the program genuinely worth investing in: a single high-quality referral can generate commission payments month after month, not just a one-time payout.

How the 12-month window works

The clock starts when a referred customer makes their first qualifying payment (activating a paid TrekMail plan). From that date, you earn a commission on every subscription payment that customer makes for the next 12 months.

Example: A customer you referred signs up and activates a Starter plan in January. They pay monthly. You receive a commission each month through December. Their January payment the following year does not generate a commission.

If the customer upgrades or downgrades their plan during the 12-month period, you continue to earn commissions at your current rate on whatever they pay — there is no recalculation based on the original plan.

Annual subscriptions

If a referred customer purchases an annual plan, you earn a commission on that single annual payment. Because the entire year's value is collected upfront, the commission for a yearly subscription is larger than a single monthly commission.

Note: Annual subscription commissions still go through the standard 30-day hold period before becoming available to withdraw.

What happens when a customer cancels

If a referred customer cancels their subscription:

• Commissions on payments they have already made are not affected (they remain in your pending or available balance as normal)
• No future commissions are generated because there are no future payments
• The 12-month window does not pause — if the customer resubscribes later, new commissions are only generated if it is still within the original 12-month period

What happens with refunds

If a referred customer is refunded on a payment that generated a commission:

• If the commission is still in the hold period: The commission is reversed and removed from your ledger entirely.
• If the commission has already been paid out to you: The reversed amount may be deducted from your next available balance or payout.

TrekMail's 30-day commission hold period is specifically designed to absorb most refund activity before commissions move to your available balance.

Tracking your recurring commissions

Each qualifying payment generates a separate commission entry in your Commissions ledger. You can filter by customer reference to see all commissions generated by a single referred account over time.

Because customer details are anonymised in the ledger (for privacy), the customer reference is an internal identifier rather than a name or email.

Why recurring commissions matter for your strategy

The 12-month model rewards affiliates who refer customers who stay. A referred customer who churns in the first month generates one small commission. A referred customer who stays for a year generates a full 12 months of commissions at your tier rate.

This means your long-term earning potential is not just about how many clicks you drive — it is equally about sending the right kind of traffic: audiences who genuinely need what TrekMail offers and are likely to remain paying customers.

Content that reduces post-signup confusion (migration guides, client setup walkthroughs, DNS configuration help) contributes to customer retention and, in turn, to your recurring commission stream.