Connecting Thunderbird to TrekMail
Thunderbird tries to guess server settings for you, and for a brand-new domain that guess usually lands on the wrong place. The fix is to skip the autodetect and type the values in yourself — it takes about a minute. Here's exactly what to enter.
Before you start
You'll need two things:
- Your full email address — for example
you@yourdomain.com. That's also your username. - Your mailbox password (the one set when the mailbox was created, not your TrekMail dashboard login).
Add the account
- Open the menu (☰) in the top-right and choose New → Existing Mail Account. If you're already in Settings → Account Settings, use Account Actions → Add Mail Account at the bottom instead.
- Type your name, your full email address, and your mailbox password.
- Click Configure manually — don't wait for the automatic lookup, it won't find a new domain.
Incoming server (IMAP)
- Protocol: IMAP
- Server:
imap.trekmail.net - Port:
993 - Connection security: SSL/TLS
- Authentication: Normal password
- Username: your full email address
Outgoing server (SMTP)
- Server:
smtp.trekmail.net - Port:
465with SSL/TLS — or587with STARTTLS if your network blocks 465 - Authentication: Normal password
- Username: your full email address (same as incoming)
Click Re-test. When both lines go green, hit Done and your mail starts loading.
If it won't connect
Two things trip people up. First, the server names must be exactly imap.trekmail.net and smtp.trekmail.net — not your own domain. Second, if receiving works but sending fails, switch the outgoing port from 465 to 587 (or the other way around); some office and hotel networks block one of them. If you're still stuck, open a support ticket and paste the error Thunderbird shows.