Affiliate Terms and Conditions

Overview

This page is a non-binding, plain-language summary. The Affiliate Program Policy is the controlling agreement for participation in the TrekMail Affiliate Program. If this summary conflicts with that Policy, the Policy controls. Also read the Affiliate Program Rules, which explain acceptable and prohibited promotional practices.

Eligibility

The affiliate program is open to:

• Individuals aged 18 or older
• Registered businesses of any size
• Applicants who are eligible under the U.S. sanctions, export-control laws, and restricted-party lists in effect at the relevant time

Submitting an application does not guarantee approval. Applications are reviewed individually, and TrekMail reserves the right to decline any application without providing a specific reason.

Once approved, your affiliate status is tied to your TrekMail account. You may not transfer, sublicense, or share your affiliate account, links, or commission balance with another party.

Commission structure

• All approved affiliates start at Tier 1 (30% commission rate).
• Commission rates for Tier 2 (35%) and Tier 3 (40%) are assigned at TrekMail's discretion and are not guaranteed.
• Commissions are calculated on qualifying Net Revenue after applicable taxes, processor fees, refunds, chargebacks, and reversals. Product-specific rates apply to eligible mail, Drive, White Label, and verification-credit purchases as shown in the dashboard and controlling Policy.
• Commissions are subject to a 30-day hold period before becoming available for withdrawal.
• You earn commissions on a referred customer's subscription payments for up to 12 months from the date of their first qualifying payment.

Changes to the program

TrekMail may modify the affiliate program at any time, including:

• Commission rates and tier thresholds
• Attribution window duration
• Revenue share period
• Minimum payout amount
• Supported payout methods
• Eligibility requirements

Where reasonably practicable, material changes will be announced through the affiliate dashboard or registered contact information before they take effect. Continuing to participate after the effective date constitutes acceptance of the updated terms.

Changes that are required by law, fraud mitigation, or technical necessity may take effect immediately without prior notice.

Payout conditions

Payouts are subject to:

• A minimum balance of $50 USD
• A submitted and approved tax profile (W9 or W8BEN)
• A configured payout method (Stripe or PayPal)
• Manual review of the payout request; TrekMail aims to review and send an approved payout within 30 business days after submission

TrekMail reserves the right to delay or withhold a payout if an account is under investigation for fraud, policy violations, or suspected self-referral activity. Withheld payouts are released if the account is cleared, or forfeited if the account is found to be in violation.

Available commissions do not expire automatically. If no payout is requested for 365 consecutive days after a Commission becomes Available, TrekMail may manually review and cancel all or part of the unclaimed balance where permitted by applicable law.

Account suspension and termination

TrekMail may suspend or terminate your affiliate account for:

• Violation of the Affiliate Program Rules
• Self-referral or fraudulent activity
• Inactivity (no commission-generating activity for an extended period, as defined by TrekMail at its discretion)
• Closure of your underlying TrekMail account

What happens to your balance on termination:

• If your account is terminated for cause (fraud, rule violation), any unpaid commissions may be forfeited.
• If your account is terminated for reasons unrelated to violations (for example, program closure or your own request to leave), an eligible Available balance may be requested and processed under the payout conditions in the controlling Policy.
• Commissions still in the hold period at the time of termination are subject to TrekMail's review and may be forfeited or paid depending on the circumstances.

Your right to leave

You can close your affiliate participation at any time by contacting TrekMail support. Requesting to leave does not affect your underlying TrekMail account. Any Available balance remains subject to the minimum threshold, review, payout details, tax documentation, Clawbacks, and unclaimed-balance rule in the controlling Policy.

Relationship between you and TrekMail

Participation in the affiliate program does not create an employment, partnership, franchise, or joint venture relationship between you and TrekMail. You are an independent promoter. You are responsible for your own taxes on commissions received and for complying with local laws that apply to your promotional activity, including disclosure requirements.

Governing terms

The controlling Affiliate Program Policy identifies the governing law and dispute-resolution provisions applicable to the Program.