Managing Email Folders in TrekMail Webmail

Folders are how you keep your inbox manageable. TrekMail webmail comes with a standard set of system folders and lets you create as many custom folders as you need.

System folders

These folders are created automatically for every mailbox and serve specific roles:

System folders cannot be renamed or deleted. They appear at the top of the folder list in the left sidebar.

Tip: Use Archive instead of deleting emails you might need later. Archived messages are out of your inbox but easy to find with search.

Viewing folders in the sidebar

All folders appear in the left sidebar of webmail. Custom folders appear below the system folders. If you have many folders, they're scrollable.

Folders with unread messages show a count badge next to their name. Folders with no unread messages show no badge.

Creating a custom folder

1. In the left sidebar, click Manage folders (or the + icon next to the folder list).
2. Click New folder.
3. Enter a folder name.
4. Optionally, choose a parent folder if you want to nest it inside an existing folder.
5. Click Create.

The new folder appears in your sidebar immediately.

Nested folders: You can create folders inside other folders — for example, a "Clients" folder with sub-folders for each client name. Use the parent folder dropdown when creating to set the hierarchy.

Renaming a folder

1. Right-click a folder in the sidebar (or hover over it and click the ⋯ icon).
2. Select Rename.
3. Type the new name.
4. Press Enter or click Save.

Note: You can't rename system folders (Inbox, Sent, Drafts, Junk, Trash, Archive).

Deleting a folder

1. Right-click the folder in the sidebar (or hover over it and click ⋯).
2. Select Delete.
3. Confirm the deletion.

Warning: Deleting a folder also permanently deletes all email inside it. There's no way to recover deleted messages. Move anything you want to keep to another folder before deleting.

If the folder has a lot of email, empty it first using Empty folder (next section) — that may avoid timeouts and gives a confirmation as it goes.

Emptying a folder

When you want to clear an entire folder in one shot — typically Trash or Spam — use the Empty folder action:

1. Open the folder you want to clear.
2. Open the folder's ⋯ menu (or right-click the folder name).
3. Select Empty folder.
4. Confirm the prompt: "Permanently delete all messages in this folder?"

The interface shows progress as the messages are removed. For small folders this completes in a second or two. For large folders with many thousands of messages, the action runs in the background and you'll see a progress toast: "Processing X of N messages…".

You can keep using the rest of webmail while a large Empty-folder action is processing. Don't close the tab while a progress toast is visible — keep webmail open in at least one browser window until you see "X messages processed." confirming completion.

The same flow works for any folder, but Empty folder is most useful on Junk and Trash to bring storage usage down quickly.

Moving emails between folders

Single email: Right-click the message in the list and select Move to → choose the destination folder. Alternatively, drag the message from the list and drop it onto a folder in the sidebar.

Multiple emails: Tick the checkbox next to each message you want to move (or use Select all to pick everything in the current view). Then click Move in the bulk action bar at the top and choose the destination folder.

Tip: You can also use keyboard shortcuts. Select messages with the checkboxes, then press M to open the move-to folder picker.

Selecting every message in a folder (Select all in folder)

When you tick the master checkbox at the top of a folder, you initially select only the messages visible on the current page (usually 50 per page). A banner appears at the top of the list:

"All N messages on this page are selected. Select all X messages in [Folder]?"

Click the Select all X messages in [Folder] link. The selection expands to every message in the folder, including those on later pages and not yet loaded. Now any bulk action (Move, Mark as read, Delete, Star, Mark as spam) applies to the entire folder.

This is the main path for cleaning up huge folders — you don't have to scroll-and-load to select everything.

The bulk action bar at the top of the folder lets you:

• Mark as read / Mark as unread
• Star / Unstar
• Move to another folder (opens folder picker)
• Report spam (moves to Junk)
• Not spam (moves out of Junk)
• Delete (moves to Trash; second invocation from Trash removes permanently)

For very large bulk actions the toast updates as it goes: "Processing 1,250 of 8,400 messages…". Keep webmail open until you see the completion toast.

If a folder is exceptionally large (well past the practical bulk limit), the system suggests narrowing the selection with Advanced Filters (the search panel — see Composing and Sending Email for compose-side details, or the search section below).

Subscribing and unsubscribing folders

If you also access this mailbox in another email client (Outlook, Apple Mail, Thunderbird), folders created by those clients may be hidden in TrekMail webmail by default. The opposite also happens — folders you create here are visible everywhere.

To show a hidden folder:

1. Click Manage folders.
2. Find the folder in the list — hidden folders appear greyed out.
3. Click the toggle next to the folder to show it.
4. The folder now appears in your sidebar.

To hide a folder without deleting it:

1. Click Manage folders.
2. Find the folder.
3. Toggle off the subscription.

The folder and its contents remain in your mailbox — they're just not shown in this client's sidebar. Other email clients connected to the same mailbox aren't affected by webmail's show/hide setting.

Searching within a folder

To search within a specific folder, click the folder in the sidebar first to select it, then use the search bar at the top. The search scope defaults to the currently selected folder.

To search across all folders at once, select All mail from the folder list before searching.

Narrowing with Advanced Filters

Click the Advanced Filters chevron next to the search box to add structured filters:

• Email or name — filter by sender's address or display name.
• Keywords in subject — match words in the subject line.
• Keywords in email body — match words inside the message body (full content search).
• From / To Date — limit by date range.
• Has attachment — only messages with attachments.
• Unread / Starred — only unread or starred messages.
• Last 7 days — quick date filter.

Filters combine with each other. Once you've narrowed the list, you can bulk-act on the filtered set the same way as a normal folder view (Select all → bulk action).

Tips for keeping folders clean

• Empty Junk regularly. Most spam is filtered correctly, but the Junk folder grows fast on busy mailboxes. A monthly Empty folder keeps your storage down.
• Empty Trash periodically. Deleted messages stay in Trash until you remove them; clearing Trash frees the storage they occupied.
• Use Archive instead of folders for "stuff I might need". Archive is just a single folder; search finds anything in it. Custom folders are best for content you'll actively browse by category.
• Don't nest folders deeply. Two levels (Clients → Acme Corp) reads cleanly; five levels gets cluttered. If you're tempted to nest deeper, search will usually find what you need without the structure.