TrekMail Blog
Practical guides, email hosting insights, and tips to get the most out of your domains and mailboxes.
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One signup address gets spam. Can I replace just that alias?
Replace a signup alias without losing account access. Update website recovery settings, check the replacement and review catch-all before removing it.
How do we share a family domain without sharing an inbox?
Use a family domain with separate mailboxes and passwords. Agree administrator trust, domain renewal, recovery, device access and shared storage.
Who keeps email working when the only administrator is away?
Keep email manageable when the only administrator is away. Assign backup contacts and compare hosting, recovery and sending responsibilities.
How do we keep old email addresses after a company rebrand?
Keep old email addresses after a rebrand. Check matching recipient names, existing exceptions, domain renewal and the sender used for new replies.
Moving your website? Keep business email working
Move your website while keeping business email working. Preserve mail DNS records, assign responsibility and test enquiries, replies and site notices.
Branded IMAP and SMTP: when can you hand settings to clients?
Hand over branded IMAP and SMTP settings after checking hostnames, TLS and mailbox access. Keep connection readiness separate from outgoing delivery.
Let a client add their next employee without your login
Let a client manage their own domain without your agency login. Check roles, add an employee and agree who handles limits, support and departures.
White label email: what to check before your first client
Prepare email for your first White Label customer with checks for branding, login, recovery and domain access. Agree support, billing and service boundaries.
Your company phone number changed: update email signatures
Update the company phone number in email signatures. Check domain modes, sender identities and messages composed in webmail or separate email apps.
Which address should staff use for branded webmail?
Choose a branded webmail login and distinguish it from email addresses and app servers. Check DNS, certificates and the employee sign-in process.
How do I stop replying from the wrong business address?
Keep replies from two businesses under the right brand. Check authorised From addresses, signatures, Reply-To and each domain's outgoing route.
One work mailbox on your phone and computer: check both
Use one work mailbox on your phone and computer. Check IMAP, SMTP, server folders, sent replies and sender details before relying on both devices.