Connect Drive in macOS Finder

macOS has WebDAV support built in, so you can connect TrekMail Drive directly from Finder. Once mounted, your Drive shows up like a network folder in the sidebar, drag files in, double-click to open, edit in place.

Verified on macOS Sonoma 14 and Sequoia 15. Apple's reference: Finder → Go → Connect to Server.

Connection details

What Finder will ask for:

If you haven't generated a device password yet, do that first: see Sync devices.

Before you start

You need a device password for the sync app. The password you use to log into the dashboard does not work for sync, sync apps get their own one-time password so you can revoke them individually.

1. Open Sync devices in your TrekMail dashboard.
2. Click + Add new device.
3. Name it (e.g. MacBook, Finder).
4. Leave the default scopes checked: View files and Edit files.
5. Click Generate password and copy the password it shows. You only see it once.

Keep the password tab open while you connect. You'll paste it in a moment.

Connect from Finder

1. In Finder, open the menu Go → Connect to Server… (keyboard shortcut: Command + K).
2. In the Server Address field, paste the complete Drive server URL shown at the top of the Sync devices page. Copy it directly rather than constructing a URL yourself.
3. Click Connect. macOS asks how you want to connect.
4. Pick Registered User (not Guest), then enter:
   • Name: your account email (the one you use to log into TrekMail)
   • Password: the device password you just generated (starts with dsync_)
5. Check Remember this password in my keychain if you want Finder to reconnect automatically next login.
6. Click Connect.

Finder opens a new window showing your Drive. It also appears in the sidebar under Locations.

Working with files

• Drag files in: they upload in the background. A progress dot appears next to the file name.
• Double-click to open: most file types open in their default app. To update an existing Drive file, save a new version locally and upload it as a new file, or use the Drive web interface. WebDAV does not replace an existing file with a direct save.
• Right-click → New Folder: works like any folder.
• Move to Trash: moves the file to Drive's trash (you can restore it from the dashboard for 30 days).

For a large file, test the connection with a smaller file first and keep Finder open until the transfer completes. Drive supports files up to 10 TB, subject to available storage and the capabilities of the client.

Reconnecting after restart

macOS forgets WebDAV mounts on restart by default. To make Finder reconnect:

1. Mount Drive once (steps above).
2. Open System Settings → General → Login Items & Extensions → Open at Login.
3. Click the + button and pick your mounted Drive from the Network group.

The mount will then re-establish on every login (you'll still need to authenticate the first time after a password change).

Troubleshooting

• "There was a problem connecting": copy the complete URL again from Sync devices and make sure it begins with https://.
• "The name or password is incorrect": use the device password, not your dashboard password. Make sure you copied the full dsync_... string with no trailing space.
• Uploads are slow or Finder stops responding on a large file: cancel only after checking whether the transfer completed, then retry with a smaller test file. For repeated large-transfer problems, try rclone or Cyberduck.
• Some files don't appear: Finder caches aggressively. Right-click the Drive in the sidebar, pick Eject, then reconnect from Go → Connect to Server….

If a sync stops working completely, see Drive Sync troubleshooting.