Understanding Your Commissions

Overview

The Commissions tab is your complete financial record. Every commission ever credited to your account appears here, along with its current status, amount, and the date it was earned. This article explains how commissions are calculated, what each status means, and how to use the ledger to track your earnings.

How commissions are calculated

A commission is created each time a customer you referred makes a qualifying subscription payment. The amount is calculated as:

(Payment amount − Stripe processing fees) × your commission rate

For example, if a customer pays $29 and your Tier 1 rate is 30%, your commission is approximately $8.70 (exact amount depends on Stripe's fee for that transaction).

This calculation runs automatically when Stripe processes the payment. You do not need to do anything for commissions to appear.

Commission statuses

Each commission in your ledger has one of three statuses:

There is also a Reversed status for commissions that were cancelled — typically because the customer's payment was refunded or charged back before the hold period ended.

The 30-day hold period

Every commission starts as Pending and remains in that state for 30 days from the date it was earned. This hold exists to give time for refunds and chargebacks to be processed before funds move to your available balance.

After 30 days, the commission is automatically moved to Available if the underlying payment has not been reversed. No action is required from you.

Reading the commissions ledger

The ledger table shows each commission as a separate row with the following columns:

• Date — when the qualifying payment was made
• Customer — an anonymised reference to the referred customer (exact identifiers are not shown for privacy reasons)
• Payment amount — the gross amount the customer paid
• Your commission — the net amount credited to your account after fees
• Status — Pending, Available, Paid, or Reversed

Filtering the ledger

Use the date range filter at the top of the Commissions tab to narrow the view. You can filter by month, quarter, or a custom date range. This is useful for reconciling earnings against payout periods.

Revenue share duration

You earn commissions on a referred customer's payments for up to 12 months from their first qualifying payment. After 12 months, payments from that customer no longer generate commissions. Customers who cancel and later resubscribe within the 12-month window continue to generate commissions.

What reduces or removes a commission

• Refund before hold period ends: The commission is reversed and removed from your ledger.
• Refund after a commission has been paid out: The reversed amount may be deducted from a future available balance or payout.
• Customer cancels: Commissions stop generating from that customer, but any commissions already paid or in the hold period are not affected by the cancellation itself.