Using the Support Center and Tickets
This guide explains Overview of the Support page and ticket list. so you can complete the TrekMail task with confidence.
Article details
Type, difficulty, plans, and last updated info.
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Article details
Type, difficulty, plans, and last updated info.
- Type
- Guide
- Difficulty
- Beginner
- Plans
- Free · Starter · Pro · Agency
- Last updated
- Dec 14, 2025
Get help directly from the TrekMail dashboard. The Support Center lists your tickets and lets you submit new ones.
Open the Support Center
- Click Support in the sidebar.
- Review existing tickets and their statuses.
- Select New ticket to open a request form.
What you can do
- Track ticket status (open, waiting, solved) in one place.
- Reply with additional details or attachments if the form allows.
Quick fixes and troubleshooting
- Include clear subject lines so support can route your request quickly.
- If you cannot attach files, paste log snippets or screenshot links instead.
- For urgent account access issues, mention the affected domain or mailbox in the first message.
Related articles
Jump to nearby guides that continue the workflow.