Upgrading or Downgrading Your Plan

You can change your plan at any time to adjust limits or storage.

How to change plans

1. Go to Plan in the dashboard.
2. Review the cards. Use the Monthly/Yearly toggle to see pricing options.
3. Click Upgrade or Downgrade on the card you want.
4. Confirm the payment (for upgrades) or the warning (for downgrades).

Upgrading (Immediate)

• Timing: Happens immediately.
• Billing: We charge you the prorated difference for the remainder of the billing cycle.
• Example: If you upgrade halfway through the month, you only pay for the remaining half of the higher plan.

Downgrading (Scheduled)

• Timing: Takes effect at the end of your current billing period. You keep your current features until then.
• Refunds: We do not offer refunds for unused time on downgrades.

Downgrading to Free

• Storage Warning: If you have 40GB of email and downgrade to Free (5GB limit), you will stop receiving email. You must delete data to fit within the new limit.
• SMTP: On the Free plan, Managed SMTP is disabled. You must configure BYO SMTP to send email.

See also

• Plans Overview
• Storage Quotas