Should you have questions that are not addressed here you can use the support tab below to send your question/s between the hours of 10am and 8pm Monday - Friday EST. All inquiries will be answered within one business day. All issues that relate to security or the inability to send or receive mail are handled without delay. Please notify us immediately at email@example.com via email or text.
It's easy to compose new messages in TrekMail as well as reply to existing messages
and forward messages to other individuals or groups. Below you'll find a brief description
of these features.
Creating a signature - before we begin we will cover a few simple things about signatures. Even if you do not plan on using TrekMail to send business correspondence to clients or prospects, email signatures can add a nice touch when sending emails to a group of friends when arranging a special event such as an anniversary or wedding etc. To create an email signature locate your settings tab on the bottom of your navigation bar on the left. Click on settings and then click on "Signatures" and you will see two tabs, one for "Mappings" and the other will be "Signatures". Click on "Mappings" and use the little grey arrow to choose None. Then click on "Signatures" and then "Add", then type in the name of your signature. Below in the text box you will create your signature. It can be anything you desire. When done click save. When you decide to compose a message you will see Default Signature above the "To" input field, click it and the name of the signature you created will show at the bottom of your message.
Compose a message - While in your inbox you can compose a new message by clicking "New" in the top toolbar to the right or click on the + sign in the icon bar on the left and then choose "Message". This will open a new message window that you can use to compose the email message. The following fields will appear in the header of the message:
"To" Input Field - Type in the email address for each primary recipient you want to receive your email. Multiple addresses can be used, simply separate each with a comma or semi-colon. You can also click on "To" and this will open your address book/contacts list and you can select recipients from here. Please Note: For security reasons and as an effort to minimize spam we limit the number of recipients you can send to 100 per hour.
"Cc" Input Field - Type the email addresses of recipients that should receive a carbon copy of the message. Alternatively, click on Cc in order to open your address book/contacts list to select recipients.
"Bcc" Input Field - Type the email addresses of recipients that should receive a blind carbon copy of the message. Alternatively, click on Bcc in order to open your address book/contacts list and select recipients from there. Please note: Recipients listed in the Bcc field will be concealed from the complete list of recipients you mail. Recipients listed in the Bcc field DO NOT receive a copy of the reply. For this reason, it is common practice to use the Bcc field when desiring to protect the confidentiality of recipients you are sending to.
"Subject" Input Field - Type a descriptive subject or title of the email. It is important to keep your subject description to a maximum of 30 characters if possible.
Body Message - The text editor that has been integrated with TrekMail enables you to create wonderful rich text and html messages. If you have existing html messages all you need to do is click on the "Source" tab, place your code over the existing code and click "Source" again to view your message. You can code your own html messages within the editor or create nicely formatted text messages you can include images with, or attachments, up to 50 mb.
Sending Mail - When you have finished creating your message you can select the "Send" tab and send your message. TrekMail enables you to send large images and attachments up to 50 mb to other recipients on the network with lightning speed, however, you must be logged in to the webmail interface to do so. There are instances when a recipient on a different network can receive large images if he or she has high speed business class internet, however, in most instances If you try to send large attachments via Mac mail, Outlook, Yahoo or any other mail client for that matter you will get an error message.
Disposable Email Addresses - A Disposable Address is a randomly generated address, completely independent of a user’s current email address. This address acts as a timed alias, forwarding mail to the designated folder for however long specified. When the time limit has been reached, the address is no longer valid and mail will not reach the mailbox. This is useful when interested in receiving information, but, you don’t want to give out your email address and possibly get inundated with spam messages. It's a very simple process to create disposable addresses. To create a disposable address go to mail and click on the "Actions" tab above. Then click on "Disposable Addresses", choose what email folder you want replies sent to, then select the number of hours you would like this address to be active and hit next. You now have a temporary address. Not a good option for signing up for newsletters...( Plus Addressing ) mentioned later on would be perfect for this.
Save As A Draft - Saves the message in its current state to the Drafts folder without actually sending it. This is useful if you need to continue writing the message at a later time.
Attach Files - This feature, which is seen at the top of the message window when composing a new message, enables you to attach a file or image to your outgoing message. In addition, files that are attached to messages should NOT contain commas as this will corrupt the upload and attachment. Please note: To remove an attached file prior to sending the message, hover over the "X" that appears in the footer of the message window and click once.
Link From - This feature enables you to link images or files you have stored within File Storage to send to your recipient. To use this feature simply click on the "Link From" tab located within the window used when composing a new message, and a small pop up window will appear. Click the upload tab within the pop up and then click on the folder and image and click OK. A link will then appear within the body of your message. You can also connect Google Drive to your account through "Connected Services" under "My Settings". Doing this will enable you to choose either images from your storage file or your Google account to share.
Linking Email to Tasks - Email exchanges can often result in the need to create one or two more tasks. For example, an email exchange with a vendor may require updates to price sheets or shipping requirements. Perhaps an email from a significant other mentions an upcoming birthday or anniversary. Because of this, TrekMail includes the ability to create a new task right within an email message. This is called "linking" an email message to a task. To link a task to a message, you'll want to open and view the desired message by clicking on the message. When the message window opens click the "Add menu" on the far right and then click Task. This will open a new task window you will use to create the task. Once the new task has been saved, a tasks tab will display next to the message tab when viewing the message. Clicking on this tab will allow you to see all the tasks that are linked to a message. To view all emails that are linked to tasks expand the "By Type" menu option at the bottom of the navigation pane while in your inbox and click "Linked to Tasks".
Flag Email for Follow-up - One method for managing email messages in TrekMail is by flagging them so that they can be dealt with at a later time. For example; if you can't respond to an important message right away, you can flag that message as soon as you read it. This allows you to easily see the message that requires your follow-up. To flag a message simply click on the flag icon that appears at the right side of the message within the message preview pane. You can also click on a message, then click on the "Action" tab just above and choose "Mark" and when the small dropdown menu appears click on "Follow up". You can also flag a message prior to sending it and all messages flagged will show up in the follow-up folder as well.
View Mail - By default, TrekMail displays messages in HTML format because it provides formatting and markup capabilities that are not available in plain text. However, there may be times when you want to view the message in a different format or you need to view more than the message content. The different view options are as follows:
HTML - Displays the message in HTML format, which allows for colors, fonts, graphics, and other formatting.
Text - Displays the message in plain text, which only allows text content with no special formatting or graphics.
Raw Content - Displays the content of the email exactly as the server received it. This is helpful if you cannot view the message in any other display mode.
Header - Displays the header of the message, which indicates the path the email took to get to your email account, along with several other pieces of information.
Print - Prints the message in whatever View you're in. For example, if you're viewing the raw content of the message then hit the print button, you will print the raw content.
Sorting Email Messages - Sorting email messages can be used as another means to locate an important message or simply organize your mail. By clicking the, From, Subject, Size or Date located in the middle section of your message preview pane at the top, you can view messages by date, time the message came in, the size of a message or by subject.
Search for Email Messages and Other Files - To locate a specific email you have not permanently deleted enter the persons email address, name or subject matter in the search input field located right above the email preview pane and press the magnifying glass and TrekMail will display anything matching your description in the content pane. Advance Search enables you to search every folder to locate a special item or information that may not be located in your mail. Special characters such "@", "#", or "%" will not be useful in your search. To use advance search click the magnifying glass at the very bottom in the icon bar on the left.
Deleting Email Messages - It is important to note that these options work when accessing your mail through our web interface. You can utilize the "delete" tab to delete messages and you can also right click on any message and select "delete" from the menu that appears. You have some options available to you for deleting messages and these options include: Move to Deleted Items Folder - When items are deleted they are moved to the Deleted Items folder by default. If the Deleted Items folder does not exist, it will be created automatically when you delete a message for the first time.
When deleting messages from your inbox they are only marked as deleted and moved to the deleted folder. Messages are not physically removed from the folder until they are deleted from the deleted folder or purge has been used to clean folders. You can also elect to set up "Auto Purge" in account settings under the "Webmail" tab. Caution: deleting messages is final and You will not be able to retrieve these messages at a later time. Please note: to prevent unnecessary server buildup some folders such as the deleted items folder is set to auto clean at different time periods. To prevent this you can set up your own cleaning policy by using the "Folder Auto Clean" function which can be found in your settings under filtering. You should take a moment to locate this option and set up unique rules.
Managing and Creating Mail Folders - At first glance, TrekMail users will notice that their mailbox has five special-purpose, permanent folders that can't be removed or renamed:
1 - Inbox - All incoming messages automatically go to your Inbox folder. You can read your mail in the Inbox, then delete it, move it to another folder or leave it in the Inbox. Note: If you have set up content filtering for your mailbox, incoming messages may bypass your Inbox per your content filtering settings and be placed in the junk mail etcetera.
2 - Deleted Items - When you delete messages, by default they're moved to the Deleted Items folder. This action can change based on your settings. Messages in the Deleted Items folder can be deleted at any time without warning depending on any auto-clean settings your system administrator has in place, so it's best if you don't delete messages if you think you'll want them later. The Deleted Items folder is the default folder TrekMail creates for deleted items. When migrating from other email systems to TrekMail, the migration may create a different folder for deleted items based on what that email system uses as its default. Please note: When creating folders, it's not recommended to create them within the Inbox as many email clients, especially mobile clients, have difficulty syncing folders that have been created within the inbox as a sub-folder. Please take a moment to read the section below about creating folders.
3 - Drafts - This folder holds messages that you've composed but haven't sent yet. A message saved in your Drafts folder stays there until you either send it or delete it.
4 - Junk E-mail - Messages TrekMail believes to be junk mail bypass your inbox and go to the Junk E-mail folder. You should periodically check this folder to ensure that valid messages were not accidentally delivered to the Junk E-mail folder. When valid email is delivered to the Junk E-mail folder, select the message and click the Actions menu in the content pane toolbar. Then click Mark and select Not Spam.
5 - Sent Items - All outgoing messages are automatically saved to your Sent Items folder, making it easy to review or resend a message if necessary. Please note: This folder only displays if it has been enabled in account settings. In addition, messages sent from a third-party client such as Outlook will not be saved in the Sent Items folder.
To make your email easy to manage, TrekMail lets users create as many personal mail folders as needed. Personal folders help you organize incoming and outgoing mail in ways that make sense to the individual user. That being said, creating a very large number of folders can impact the performance of any email server, not to mention syncing your account with email clients. Please note: When creating new folders, DO NOT create sub-folders within your Inbox. While technically possible, many third-party email clients and most mobile devices can not sync sub-folders that are part of a user's Inbox.
Create New Folders - To create a new folder, click the "Actions tab" while in mail and click "New Folder". This will open a new pop up window. In the Parent field, select "Root" and then name your folder and click save. Folder names can include letters, numbers, and the hyphen (-), space ( ), and underline (_) characters only. Using a backslash character (\) when naming a new folder will create both a parent and a sub-folder. For example: Family\mom will create a "Family" parent folder with a "mom" sub-folder within Family.
Moving Messages to Another Folder - Moving messages between folders in TrekMail is easy. You can either drag and drop messages from one folder to another or move them using the Actions menu. To move messages using the Actions menu, first open the folder containing the message(s) you want to move. Then select the desired message(s) and click the Actions menu in the content pane toolbar. Click Move and select the name of the destination folder. The message(s) will automatically move into the folder you selected.
Renaming and Deleting Folders - You can change the name of a personal mail folder anytime or delete it completely when you no longer need it. To rename a folder, select the appropriate folder in the navigation pane. Click Actions in the navigation pane toolbar and select Rename Folder. In the New Folder Name field, type the name of the new folder. To delete a folder, select the appropriate folder in the navigation pane. Click Actions in the navigation pane toolbar and select Delete Folder. Then click OK to delete the folder and all of its contents.
Video Chat is nothing new, but, having it right at your finger tips is pretty awesome and
inviting a friend to chat is effortless. To use video chat simply click the video chat tab
while you are in your mailbox and a new window will open. You will see two smaller, slightly
transparent screens side by side, one marked guest and the other will display a friend invite
with a link underneath. It will look something like this ( appear.in/little-squirrel ). You can
click the tab ( Copy Link ) which will
copy the full link to a invisible clipboard. Then use your text editor, word program or
whatever you have on your computer to paste the link in an email and send it to whomever
you wish to chat with. When the link is clicked, that person will appear in your video
chat session. If you are unsure about how to paste the link just type the link you see in
the right window and add the following ( https:// ) to the front so it appears like this
( https://appear.in/little-squirrel ) and send it in an email to the person you wish to chat with.
Creating Categories - Categories can be created in Contacts, Calendars, Task and Notes and can be
a useful tool to categorize events, appointments, notes, and contacts with priority. To create a
category from either of the above sources you simply need to click on "New" and then "master Categories"
in the pop up window. Type the name of your category in the text box and click okay. If you wish to
create more than one category you can. Just type in each category name separated by a comma and click okay.
An example of how categories can be used. Lets suppose you plan on sending emails to prospects that end
up on your contact list. Let's also suppose you have already created a category for "Business"
and as you meet new business prospects you place them in your business category. While viewing all your
contacts you simply need click on "View" and then on "Filter" and Category. You will see all the categories
you have created and you can select "Business" and click okay. Now, you can view only the contacts
you have in the business category. You can select them all and send an email to them without having to sort
through two hundred contacts that include friends, your hair stylist etc.
Creating Calendars - You have the ability to create different calendars that enable you to categorize
planned vacations, business meetings or other important events. To create a new calendar you want to go to
calendar settings, which is located under "My Settings". When in calendar settings click on calendars and then
"Add" and give your new calendar a name, select a color and click save. You will then see your new calendar appear with your
primary calendar. You can then click on the new calendar and set times you wish to show and other options.
Creating new appointments, events and other features - While you are in Calendars click "New" and a new pop up window will appear. First choose the calendar you wish to display the event on. Then fill in the appropriate information about the event starting with the subject, time and date and click save. Now you can click on the "Calendars" tab on top and view the details of your event in your calendar. Now lets suppose you will be hosting an all you can eat rib feast on friday may 25th from 5pm to 8pm and you want to invite 10 people. TrekMail gives you the availability to send email alerts out to your guest prior to the event, anytime you want. To do this, You would click "New" while in the calendar area, fill in the subject input field with "rib feast". Then, you can choose the time and date options so it will display on the calendar you have chosen. Use the "Description" tab to outline more particulars about the event. Use the "Attendees" input field to place each persons email address using a comma after each one. Use the "Reminder" tab to select how far in advance you want to notify your guest. Then, type in each persons email address in the "Email Notification" field using a comma after each one. Be sure to check the "Enable" box on the right and click save on top. This tool can serve as an email alert or as a way of inviting people too. In addition to these features you are able to print out a full list of appointments. You can also move an event to another calendar. To do this, click on the event in the present calendar. When the pop up appears select the white tab with the name of the present calendar in and switch calendars. This will move that event to another calendar you have chosen.
Adding Contacts - To add a contact click on "New", while in Contacts and a pop up will appear.
Fill in whatever information you wish to store about your contact and click save.
Send Mail To Contacts - To send a contact mail select the contact you wish to send mail to. Then click on the "Actions" tab while in contacts and select "Send Mail" and a new window will appear. You will see the contact name appear at the very top. Type in the persons email address in "To" input field and follow the same steps as if you were composing a new email to send out. If you wish to send to more than just one contact simply select the "Actions Tab" while in contacts and click on "Select All" and then "Send Mail". Please Note: If you do not want your recipients to see one another's address you'll want to move the recipients to the Bcc input field. Caution: We have limits in place that will prevent you from sending large amounts of mail to multipal users or email addresses. These guidlines are in place to prevent bottlenecks and provide a pleasant user experience for everyone. If you have a need to send to large amount of mail you can send a request to our support department. You can also search for contacts the same way you would search for an email address by using the search bar.
Importing and Exporting Contacts - The type of files you can import and export with TrekMail are VCard and CSV files, and zip folders with any combination of these. You can export a single contact or your whole list. To export a single contact select the contact and click on the "Actions" tab while in contacts and click on "Export". It's that easy.
Creating New Task - To set up a new task simply click on "New" while in Task and
when the pop up appears begin outlining your particular task. You can give it a name, set a date
and time for task completion, and edit upon completing portions of your task. You can also add as many
categories as you would like by clicking the "Master Categories" tab on the top and typing in a new
category. Task will aslo appear on your calendar once you have select Task while in Calendars. You can
also set up a reminder for any task you create.
Managing Notes - To a busy person Notes can be a useful tool and allows a user to create
all shorts of notes. To create a Note simply click on the "New" tab while in Notes. Type out
a description and click save. You can place existing notes in to existing categories by selecting
the note and then clicking edit. A new window will appear and you will see your note.
Click on "Categories" and choose the one you would like to move your note to and click save.
You can of course, create a new category while creating a new note as well.
Managing RSS Feeds - This is a nice feature that enables the user to view various live
feeds of interest within TrekMail. While in RSS click on "New" and as soon as a small pop
window appears, type in the name or feed description and then type in the feed url and click
Managing File Storage - File Storage has a number of applications and can be a resourceful tool
and it is simple to use.
If you enjoy sharing and receiving beautiful photography you can upload images in to your storage file by
simply clicking the "Upload" tab while in file storage. You'll need to create a new folder before doing
anything. You do not want to upload images into the root folder. To create a new folder click on the
"Actions" tab and click on "New Folder". A small pop up will appear and you'll need to set the parent
folder on to Root Folder. Then type in the name of your new folder and click save. Now you are ready to
upload images and files into your file storage. When uploading a file simply click on the folder you wish
to store the file in and click upload. If you plan on sharing any of these files you'll need to enable
public access. To do this, click on the file you will be sharing and then click on edit. When the small pop up
appears check the box next to "Enable Public Access" and you're done. Please note: you have a total disc space of
300 MB. You can not exceed this so be mindful of file sizes when uploading to your folders.
Password Protect in File Storage - File storage can be extremely valuable when needing to send "For Your
Eye Only" documents with added security. True, all mail you send is encrypted until downloaded to another
email client. File storage enables you to send "any File" to someone that requires a password to open the file.
And while this may not be a new development, we have made it easier than ever to implement. To secure a
document you send to a client simply upload it to file storage. Click on the file, then click edit. You can set
up a password and even place an expiration date for the link to expire. Now when you compose a message to send
to your client you simply click the tab "link From", follow the prompts and send the file link. All within about 20 seconds.
Account Settings contain basic information about the email user, including the friendly "Display Name"
as well as information for forwarding and reply-to addresses. The information in some of these fields
are also available to fill variables used when creating Signatures.
To edit your personal settings, click the settings icon located at the bottom of the icon bar on the left. Then expand the "My Settings" folder and click "Account Settings" from the navigation pane. The user settings will load in the content pane and the following tabs will be available:
User - When signing up for TrekMail you will establish a username and password in advance. If you ever wish to change your password this is where you would do it.
Reply - to Email Address will be the email address used in the reply-to header of messages sent through webmail unless of course you wish to use your primary address.
Webmail - Use this tab to specify the following webmail settings: Initial Page on Login - The page you see upon logging in to TrekMail. You can either set this for My Today Page or your inbox.
Display Format - To specify the default format in which messages are displayed, select the appropriate option from the list. Options include: HTML - This option will display HTML content, if present in the email. This content can include stylistic elements, like fonts or colors, as well as hyperlinks, images and other formatting elements.
Text - This option will only display text. While it is less interesting (no fonts, images, etc), it is also much more secure and is faster to view than HTML.
Sort Messages - The order in which messages are displayed. By default, messages are displayed by date in descending order.
Delete Action - To specify the action performed on deleted messages, select the appropriate action from the list.
Move to Deleted Items folder - Deleted items will appear in the deleted items folder, which will need to be regularly emptied.
Auto Purge Folder - Permanently deletes the message. Note: When deleted messages are purged, the action is final. You will not be able to retrieve these messages later.
Mark as Deleted - Flags the message for deletion, but it does not move messages to the Deleted Items folder and messages remain until the folder is purged.
Mark as Deleted and Hide - Flags the messages for deletion and hides them from view, but they will not be removed until the folder is purged. Note: Be careful to monitor your disk space usage when using this option, as it may fill up with what appears to be a small number of messages.
Preview Pane - To specify where the preview pane displays in the webmail interface, select the appropriate option from the list. By default, the preview pane appears on the right of the content pane. Disabling the Preview Pane means only a list of messages appears in the content pane and each message will need to be opened separately in order to view their contents.
Disable images in preview pane - Select this option to prevent images from displaying when viewing messages in the preview pane. You may want to select this so that messages load faster. Note: By selecting this option, images will still appear when a message is opened outside of the Preview Pane.
Enable reminder popup window - Selecting this option means that any reminders will display in popup windows. If your browser has a popup blocker, your email server URL may need to be added to allow reminder popups to display. In addition, this is enabled by default.
Enable new message notifications - Select this option to display a temporary notification in the webmail interface when a new email message is received. This notification will display no matter which section of the interface is selected and generally appears in the lower part of your screen.
Disable reminders for appointments and tasks - Select this option to disable all reminders for appointments and tasks.
Mark messages downloaded by POP3 as read - Select this option to mark all messages that are downloaded via a POP3 connection as read.
Mark messages sent to junk as read - Select this option to mark messages as read on the server when marked as spam.
Show HTML hyperlinks when printing - Select this option to add link URLs in parenthesis to the right of the hyperlinks when printing email messages.
Compose - Use this tab to specify settings and options for how TrekMail behaves when composing emails from the webmail interface.
Text Encoding - To specify the character set used in messages composed through the Web interface, select the appropriate option from the list. By default, TrekMail sets the encoding to Western European (ISO). However, TrekMail supports encoding for over 35 different text formats, thereby supporting encoding for most parts of the world.
Spell Check Dictionary - To specify the default dictionary to use for spell-checking emails, select the appropriate option from the list. TrekMail offers dictionaries for over 17 different languages. If the user is unsure, they can select the option to use the same spell check dictionary that matches the language they selected when they logged in to TrekMail.
Forwarding Method - To specify the method by which messages are forwarded, select the appropriate option from the list. Normal - Includes original content, including font styles from original message, as part of the new message. Text - Inserts the plain text version of the original message into the new message. This is useful if you want to exclude links, fonts or other formatting. Embed as an Attachment - Attaches the original message to the new message as an attachment. The message will not appear in the body of your message.
Auto Save Frequency - To specify how frequently TrekMail saves a draft of a message you are writing, select the appropriate option from the list.
Reply Header Type - To specify the header type, select the appropriate option from the list. Note: For most users, basic headers will be sufficient. Basic headers include From, To, and Subject headings whereas the full header includes MIME type filter restrictions, etc.
Compose Format - This specifies the type of message that is generated in the compose window. HTML format allows for greater customization and formatting, and full use of the HTML editor, but generates larger sized messages based on the amount of formatting done to the message. Text formatted messages are generally smaller in size and remove the ability to format text, add clickable links, etc.
Reply Text Indicator - This sets the character that is appended to the beginning of each line of an original message when that message is replied to.
Include previous replies in reply - Select this option to embed the text of the original message in a message reply. This includes text from messages in reply threads.
Enable sent items folder - Select this option to save all outgoing messages in the Sent Items folder. Note: If you send many messages, you may need to delete items from this folder regularly.
Enable read receipts by default - Select this option to create read receipts for all outgoing messages. Users should be careful when enabling this and only do so if required for business or compliance or regulatory requirements.
Enable trusted sender for webmail recipients - Select this option to add the email addresses that you have sent mail to through webmail to your trusted senders list. This means that any email from these addresses is automatically trusted by TrekMail and will avoid any spam filters. Please note: This feature will not prevent blocking of an email from a sender who may be sending mail from a server that is using blacklisted IP addresses.
Disable X-Originating_IP header in messages - Select this option to remove your IP address from the X-Originating_IP header when sending messages via webmail. Some people prefer that their IP address isn't included in the header of emails that are sent out as they feel it is a potential security risk. Warn about common email mistakes prior to sending - Enabling this means that TrekMail will quickly review any message sent to check for items like missing attachments. This includes times when the work "attachment" is used in the body or subject of the message, but an attachment is not being sent with the email message.
Automatically check spelling prior to sending - Enabling this means TrekMail will quickly review any message sent to check for spelling and grammar issues when sending via webmail.
Forwarding - Use this tab to set up TrekMail to forward received messages to another email account automatically.
Forwarding Address - The email address(es) to which messages will be forwarded. Separate multiple email addresses with a semi-colon or comma after each address.
Delete messages when forwarded - Select this option to automatically delete messages from your TrekMail inbox after they are forwarded.
Plus Addressing -
Plus addressing is the last tab on the right in settings and is an awesome feature that allows you to automatically
filter your incoming email without creating content filtering rules first. Plus addressing also allows users to use
special email addresses if they do not want to give out their real email address. For example, if user@TrekMail.net
needs to provide a valid email address to sign up for a newsletter, he or she can sign up for the newsletter
using the address user+peoplemagazine@TrekMail.net. When the newsletter is delivered, it will
automatically be routed to the PeopleMagazine folder. If the folder does not exist, it will be created
automatically. Note: For plus addressing to work, it is important that the folder name appears AFTER
the username, but BEFORE the domain name. So the format should be: YourUsername+foldername@TrekMail.net
and be sure to use the + sign in between your username and folder name.
Action - The action TrekMail should take when a plus-addressed email is received. This should be set to: ( Move To Folder ).
Move to folder - If the target folder exists, the incoming message will be placed into it. If the folder does not exist, it will be created. No more than 10 folders can be auto-created in this method during a six hour period to prevent abuse.
Move to folder (if it exists) - If the target folder exists, the incoming message will be placed into it. Otherwise, the email will get placed in the inbox. Leave in Inbox - Drops the message in to your inbox.
Enable plus addressing - Select this checkbox to enable plus addressing.
The mailbox migration tool makes switching email providers easy by importing email, contacts,
calendars, tasks, and notes to TrekMail from most third-party mail servers.
To access the mailbox migration tool, click the settings icon and under
"My Settings" locate "Advanced Settings".
Click on "MailBox Migration" and follow the prompts. Depending on the mail server you are migrating
from, you may be asked to provide the mailbox protocol (POP, IMAP), the server address, port, username and
password. The "Server Address" will be something like Imap.aol.com etc. Please note: It may take some time
for your mailbox data to import. You can continue using TrekMail during this time while the process is
being completed. In addition, the type of items available for migration are purely dependent upon the service
you're migrating from. TrekMail cannot migrate any item that is not allowed by the service provider.
Migrating from Office 365 is easy, However, there are a few things that aren't as clear-cut as moving from an
Exchange server. We outlined the proper steps to take for anyone migrating from Office 365 to TrekMail: When asked
for the mailbox protocol, select "Exchange 2007 SP1 or Later". On the Account Settings portion of the migration you
will need to log in to your Office 365 account and to get the Server Address for your Office 365 account. To do this
you will need to log in to your office 365 account and get it from the login URL. For example, your login URL will look something like
https://ch1prd0412.outlook.com/owa, thus you will want to use "chr1prd-412.outlook.com" as the Server Address you're
migrating from. Use the full email address you use to log in
to Office 365 as your Username. Example, JDoe@example.com. Use your domain name as the Domain for the migration.
For example, if you log in with JDoe@example.com you'll just need to use example.com for the domain. You will need to
check the "Requires SSL checkbox". From there, the rest is easy. Just finish up the migration wizard and your Office 365
information will now be in TrekMail.
Message Retrieval & SMTP features allow you to retrieve email from your other email accounts such as Aol, Yahoo, and Google.
And you can also send mail from those accounts right from your TrekMail account. It's similar to syncing your email to a
mobile device. To do this you will need to go to your settings and at the bottom of the navigation pane you will see
"Message Retrieval" and "SMTP Accounts". If you just intend on viewing mail you receive from other email accounts
you will only need to set up "Message Retrieval". If you wish to also send mail from other email accounts you will need
to set up "SMTP". In either case, all you need to do is click on either of the tabs in settings and select "New". A small
window will appear and you just need to fill in a few bits of information and you're done. We have provided you a screenshot
displaying precisely what information you will need to fill in for both "Message Retrieval" & "SMTP". We used
Aol in this example, however, the settings you are about to see are also used for Yahoo. Settings may vary a little from
one ISP to another but the only thing that may change are port settings. If for example, you want to know what server
settings Google uses you just have to type in your browser bar ( Server Settings for Google ) and the information will
come right up. It just so happens Google settings are the same as Aol and Yahoo. See Example
Creating a notification profile is very simple. Just click "Notification Profiles" under advanced settings and click "New". A small window will open giving you the options to receive reminder notifications to your email or mobile device via Text Message. The default setting is to allow reminder pop ups for Task & Appointments you have set up on the webmail, however this tool can be used for so much more. You can enable "Reminder" when setting up a task or new Appointment and receive a text message or email to your phone.